rbajei Terms and Conditions

1 Definitions and Applicability

In these Terms, "Platform" refers to the rbajei website and all its services. "User" refers to any person who accesses this platform or manages an account. "Gaming Services" includes slot games, live casino, cricket betting and all other games.

These Terms apply to all persons residing in Bangladesh who use this platform. Users must confirm that online gaming is legally permitted from their location.

2 Eligibility and Age Requirement

To open an account and enjoy gaming services on rbajei, you must meet the following eligibility requirements:

• You must be 21 years of age or older.
• You must provide complete and accurate personal information.
• Each person may open only one account.
• You must be of sound mind and full legal capacity.
• You must not be a citizen of any restricted country or region.

3 Account Registration and Security

3.1 Registration Process

When opening an account on rbajei you must provide true, accurate and complete information. rbajei reserves the right to suspend or close an account if false information is provided. You agree to supply the documents required for identity verification, such as a national ID card or passport.

3.2 Password and Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are solely responsible for all activity carried out through your account. If you suspect unauthorized access to your account, contact us immediately.

3.3 Account Verification

rbajei may request identity verification at any time as part of the KYC (Know Your Customer) process. We reserve the right to temporarily suspend withdrawals until verification is complete.

4 Deposit and Withdrawal Policy

4.1 Deposit

The minimum deposit on rbajei is ৳200. We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. All deposit amounts are calculated in Bangladeshi Taka (BDT).

4.2 Withdrawal

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 15 minutes to 2 hours. However, withdrawals may be delayed during identity verification or if bonus wagering requirements have not been met.

• If there is an active bonus on the account at the time of withdrawal, the bonus conditions must be fulfilled.
• Withdrawals can only be made via the same method used for the deposit.
• Withdrawals may be reviewed in the case of any suspicious activity.

4.3 Fees and Charges

rbajei does not generally charge any additional fees for deposits or withdrawals. However, your bank or mobile financial service provider may apply their own charges, which are entirely subject to their own policies.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% match bonus on their first deposit, up to ৳8,000. For example, depositing ৳1,000 gives you a ৳1,000 bonus for a total balance of ৳2,000. To withdraw this bonus, you must wager 25 times the total bonus amount (wagering requirement: 25x).

5.2 General Bonus Terms

• A bonus must be used within a specific time period, otherwise it will be forfeited.
• Each bonus applies to one account once only.
• Attempting to use a bonus through multiple accounts will be treated as fraud.
• rbajei reserves the right to change, suspend or cancel any bonus offer at any time.
• All wagering requirements must be met before withdrawing from a bonus.

5.3 VIP Program

The rbajei VIP program has three tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0% weekly cashback; Gold — up to 1.5% weekly cashback. You can move up to a higher VIP tier based on your gaming activity and loyalty to the platform.

6 Gaming Rules and Fair Play

6.1 Gaming Policy

All games on rbajei are operated fairly and transparently. Our platform uses certified Random Number Generator (RNG) technology to determine game outcomes. Users agree to play by the standard rules of each game.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Any form of cheating or fraudulent activity.
• Using automated bots or software to play games.
• Abusing bonuses through multiple accounts.
• Exploiting system vulnerabilities or technical errors for an advantage.
• Misusing the platform for money laundering or illegal financial activity.

6.3 Technical Issues

In the event of a technical problem or disconnection during a game, rbajei's server logs will be considered final. In such situations rbajei reserves the right to make a reasonable decision, and in some cases bets may be cancelled and the balance refunded.

7 Responsible Gaming

rbajei believes that gaming is a form of entertainment, not a solution to problems. We encourage all players to game responsibly.

• You can set your own betting limits.
• You can take a temporary break (self-exclusion) if needed.
• If you notice signs of gaming addiction, contact us.
• Never borrow money to play games.

To learn more about responsible gaming, visit our Responsible Gaming page.

8 Privacy and Data Protection

The privacy of your personal information is very important to us. rbajei uses SSL encryption technology to keep all your data secure. We do not sell your information to third parties. To learn about our detailed policy on collecting, using and storing data, please read our Privacy Policy page.

By creating an account, you will also be considered to have given your consent to our privacy policy.

9 Intellectual Property and Content

All content on the rbajei platform — logos, designs, text, images, game interfaces and software — is the intellectual property of rbajei or its licensors. Copying, distributing or using any content for commercial purposes without prior permission is strictly prohibited.

Game software is subject to the intellectual property of the respective providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt and others). Their own terms and conditions also apply to the use of content from these providers.

10 Limitation of Liability

rbajei is not responsible for users' gaming losses. The platform makes every effort to provide uninterrupted service, but has no obligation to pay compensation for temporary disruptions caused by technical reasons.

• rbajei is not liable for losses caused by internet connection issues.
• rbajei is not liable for issues related to third-party services (payment gateways).
• rbajei is not liable for service disruptions caused by natural disasters or unavoidable circumstances.

11 Account Closure and Suspension

11.1 At the User's Request

You may close your account at any time by informing our support team. You will be given the opportunity to withdraw any available balance before the account is closed.

11.2 At rbajei's Initiative

rbajei may suspend or close an account at any time for the following reasons:

• Serious breach of the Terms.
• Evidence of fraudulent or illegal activity.
• Providing false information.
• Operating multiple accounts.
• Suspicious financial transactions.

12 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. Our team is ready to assist you 24/7. We are committed to resolving any issue in a friendly and timely manner.

If a resolution cannot be reached through the support team, the dispute will be referred to a mediator agreed upon by both parties. rbajei's decision will be considered final.

13 Changes to the Terms

rbajei reserves the right to change these Terms at any time. For significant changes, we will try to notify users by email or via a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

For this reason, we recommend that you visit this page regularly and stay informed about the latest version of the Terms.

14 Contact and Support

If you have any questions or comments about these Terms, please contact us:

• Get instant support via 24/7 live chat.
• Email: [email protected]

Our support team is ready to answer all your questions in Bengali.